Shipping policy
Sajfi Closet – Shipping Policy
At Sajfi Closet, we strive to ensure that your order reaches you quickly, safely, and efficiently. Please read our shipping policy below for complete details.
1. Shipping Charges
2. Order Processing Time
Once your order is placed, our team processes and dispatches it within 24 to 48 hours.
During sale periods or new arrival launches, processing times may be slightly delayed due to a high volume of orders.
3. Estimated Delivery Time
Orders are generally delivered within 3 to 5 working days.
However, during busy periods or due to unforeseen circumstances, delivery may take up to 6 to 7 working days.
Delivery timelines may also vary depending on your city or area.
4. Order Tracking
As soon as your order is dispatched from our warehouse, you will receive an update via SMS or Email.
You may also contact our customer support team at any time to check your order status.
5. Delivery Address
Please ensure that you provide your complete address, city name, and an active mobile number while placing your order to avoid any delivery issues.
6. Payment Methods
We offer the following payment options:
- Cash on Delivery (COD)
- Online Payments (Debit/Credit Card)
Note: Credit card holders may request order cancellation within 24 hours. In such cases, a coupon code will be issued instead of a refund.
7. Missing or Damaged Items
If your parcel arrives damaged or if any item is missing, please contact our customer support immediately.
We strongly recommend recording a video while opening your parcel to help resolve any issues smoothly and efficiently.
Contact Us
If you have any questions or concerns, feel free to contact us:
Email: sajficloset@gmail.com
Instagram: @Sajficloset
Location: Formanites Housing Scheme, DHA Phase 5, Lahore
